The Charm Brighton Boutique Hotel & Spa, Brighton - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

20-21 New Steine, Brighton, United Kingdom

The Charm Brighton Boutique Hotel & Spa is a historic establishment situated in Brighton's fashionable Kemptown district. Originally a historic house featuring Regency grandeur, it has been recently refurbished to offer modern amenities while retaining its classic style. The hotel is conveniently located just a five-minute walk from prominent attractions like Brighton's Palace Pier and The Royal Pavilion.

Location

The Charm is located in close proximity to a variety of attractions, including the Brighton Dome, where visitors can enjoy arts and performances. The hotel is approximately 1.5 km from Brighton's city center and 45 km from London Gatwick airport. Residential parking is available for a fee of GBP 15 per 24 hours, allowing guests the freedom to explore without worrying about their vehicle.

Rooms

Each room in the hotel combines period features with modern amenities, including a flat-screen TV and a private bathroom. Some luxury double rooms feature sea views and the option to have breakfast served in the room. The King Suite on the first floor includes a private balcony, while attic rooms have sloped ceilings and no lift access. Family rooms are available for groups, featuring a mix of double and single beds.

Eat & Drink

Breakfast at The Charm showcases locally sourced produce, with options including a full English breakfast, eggs Benedict, and smoked salmon with scrambled eggs. A buffet table offers a variety of choices such as cereals, yogurt, and fresh fruit. Guests can also enjoy the possibility of breakfast served in their room for an additional charge. The attentive staff ensures a pleasant dining experience.

Leisure & Business

The hotel provides a full-service spa where guests can relax with massages and other treatments. For business travelers, deluxe accommodation allows convenient access to major business districts and facilities for event bookings, including pre-wedding parties. Secure luggage storage is available before check-in or after check-out, enhancing the convenience for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Family Attic Room

Max:

3 persons

22 m²

Bed options:

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Luxury Double Sea view

Max:

2 persons

21 m²

Bed options:

1 King-size bed

Sea view

Shower

Heating

room details

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King Suite Sea View Balcony

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Sea view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Brighton900 m

Airports

London Gatwick (LGW) 44.0 km

London Heathrow (LHR) 111.1 km

Train

Brighton railway station 1.2 km

Bus

Bus stop100 m

What our guests says about facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast!

The breakfast options were impressive and varied, catering to all tastes. I particularly enjoyed the made-to-order English breakfast, which was cooked perfectly and absolutely delicious. It really set a positive tone for the day ahead!

Emily Thompson. Canada, 2024-02-15Read full review on

Superior Spa Experience

I treated myself to a pedicure with Minh at the in-house nail salon, and it was one of the most relaxing experiences I've ever had. Minh was professional and attentive, and the environment was tranquil which made it even better.

JacobLee89. United States, 2024-05-23Read full review on

Bathroom Excellence

The bathroom in our room was exceptionally spacious, featuring a deep soaking tub and a powerful shower with fantastic water pressure. It was the perfect spot to unwind after a long day exploring the city.

Karen Mitchell. Australia, 2024-11-02Read full review on

Charming Room Style

The decor throughout the hotel was beautiful, but my room really stood out with its stylish design. The thoughtful touches, like vintage artwork and elegant furnishings, made it feel cozy and inviting.

TommyGreen. New Zealand, 2024-09-18Read full review on

What’s included

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Dining

In-room breakfast

Children

Cots
Children's menu

Spa & Leisure

Spa & wellness centre
Jacuzzi
Full body massage

Room features

Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

20-21 New Steine, Brighton, United Kingdom

Map view

street view

20-21 New Steine, Brighton, United Kingdom

City landmarks

Garden

Royal Pavilion

670 m

Between Church Street and Trafalgar Street

North Laine

770 m

Tower

British Airways i360

1.6 km

North Street

Jubilee Clock Tower

990 m

Harbour

Brighton Palace Pier

1.5 km

West Pier Kings Road

West Pier

1.6 km

Mall

The Lanes

850 m

Museum

Brighton Toy and Model Museum

1.5 km

Church St Royal Pavilion Gardens

Brighton Museum and Art Gallery

870 m

East of Brighton Pier to Brighton Marina

Kemptown

920 m

Market

Brighton Open Market

1.8 km

Shopping Area

Churchill Square Shopping Centre

1.1 km

Gallery

Fabrica

870 m

Madeira Dr

Gaming arcades

770 m

Museum

Museum of Penny Slot Machines

1.6 km

Event hall

The Old Market

2.0 km

17 Tichborne Street North Laine

Brighton Buddhist Centre

1.1 km

Garden

The Old Steine

690 m

Church

St Peter's Church

940 m

Church

Parish Church Of Saint Paul

950 m

Gallery

Kellie Miller Arts

630 m

Gallery

George Street Gallery

640 m

Park

Queen's Park

970 m

Gallery

artrepublic Brighton Gallery

740 m

University

University of Brighton Art Gallery

700 m

Nearby

Aquarium

SEA LIFE Brighton

390 m

Beach

Brighton Beach

540 m

Museum

Old Police Cells Museum

600 m

Madeira Drive

Brighton Wheel

230 m

Gallery

Zorian Artworks

570 m

Restaurants

Anatolia Cuisine

60 m

51 St. James's Street

New Steine Restaurant

100 m

New Steine Hotel 10 - 11 New Steine

The Corner

90 m

56/58 St. James's Street

Al Forno Pizzeria

70 m

78 Saint James's Street

La Vendimia

60 m

81-82 St. James's Street

Sawadee Thai Restaurant

120 m

87 St James Street

Shortt's Bar Brighton

80 m

46 St. James's Street

Pavel

110 m

40 St. James's Street

The Ranelagh

160 m

2 High Street

Carnaby Street Bar

690 m

6/8 Madeira Drive

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

Great breakfast variety

Spacious and modern room

Noise from guests

Room a bit warm

8.6/10

Great

Rooms

8.0

Location

9.8

Service

9.6

Dining

8.2

Riley

United Kingdom, February 2025

8.4/10

I had a brilliant stay at this boutique hotel in Kemptown. The location is fantastic, just a short walk from the beach and an array of delightful restaurants. The rooms are comfortable and well-kept, but there could be room for improvement in ensuring blackout blinds are sufficient for light blocking. Breakfast was great, with a lovely variety, although it could have been served hotter. Overall, it's a lovely spot with a few minor things to enhance the experience.

Rooms

8.0

The room was bright, clean, and spacious, featuring a comfortable bed and good shower facilities.

Service

9.0

The staff were exceptionally accommodating, providing valuable local insights and making me feel welcomed throughout my stay.

Location

10.0

The hotel's location is perfect, nestled in Kemptown and within walking distance to the sea, local attractions, and tasty dining options.

Dining

7.0

Breakfast offered a delicious selection, including both cooked and continental options, but the food could have been served at a hotter temperature.

Facilities

8.0

The hotel has charming facilities, including a quiet atmosphere and a well-thought-out breakfast setup.

Jackson

United Kingdom, January 2025

8.2/10

I had a lovely stay at this boutique hotel, with the staff providing exceptional service and going above and beyond. The atmosphere was peaceful, which I really appreciated after my busy day exploring the area. However, some aspects like the room temperature were a bit of an issue, and the dining options could use some improvement. Overall, it felt like a valuable experience for a night away.

Rooms

7.0

The room was nicely furnished and spacious with a very comfortable bed, although it did get quite warm since they don’t have air conditioning.

Service

10.0

The staff were excellent and super helpful, ensuring any concerns I had were promptly addressed.

Location

9.0

The hotel's location is fantastic, just a short walk to the seafront and local attractions, making it perfect for tourists like me.

Dining

7.0

The breakfast was decent with a good variety, but I’ve had better at other places which were even less expensive.

Facilities

8.0

I didn’t take advantage of all the facilities, but I noticed the spa services seemed to be quite a hit among guests.

Paul

United Kingdom, January 2025

8.8/10

The hotel boasts a beautiful design and is ideally located near the pier and local attractions, making it perfect for exploring Brighton. The staff provides exceptional service, creating a welcoming atmosphere, though some room configurations may not suit longer stays with limited storage options. The breakfast offerings are diverse and satisfy various dietary needs, but there were some noise issues during my stay that could be disruptive at times.

Rooms

7.0

The room was beautifully designed, but it lacked adequate wardrobe space, which made it tricky to keep things organized during my three-night stay.

Service

10.0

The staff was wonderful and always ready to help, even accommodating a late breakfast request with a smile.

Location

10.0

The hotel is perfectly located within walking distance to the beach, pier, and central shops, allowing for easy access to all major attractions.

Dining

9.0

Breakfast was one of the highlights, offering a fresh variety that catered beautifully to different preferences.

Facilities

8.0

The amenities provided added to my enjoyment, especially the various thoughtful touches throughout the hotel.

Taylor

United Kingdom, December 2024

9.2/10

My stay at the Charm Hotel was delightful, with a cozy and modern room offering a lovely sea view that was a pleasant surprise. The breakfast was exceptional, with a variety of delicious options that made mornings enjoyable. The only downside was the noise from other guests and street activity, which could be disruptive at times. Overall, a fantastic spot for families and couples alike, albeit with room for improvement in soundproofing.

Rooms

9.0

The room was spacious, bright, and impeccably clean with a cozy, modern feel. However, it was a bit warm upon arrival, although opening a window quickly resolved that.

Service

9.0

The staff were professional and accommodating, which made our experience more enjoyable. They were always willing to help and offered to take care of our daughter's pram during our time there.

Location

10.0

The location is perfect, just a short walk to the seafront and local attractions, ensuring everything we needed was easily accessible while still maintaining a quiet atmosphere.

Dining

10.0

Breakfast was a highlight with a stunning selection and attentive service, making it a lovely way to start the day. The variety ensured there was something for everyone.

Facilities

8.0

The hotel offers excellent facilities, including a well-devised dining setup and the option for spa treatments, which I wish I had time to try.

Great breakfast variety

Noise from guests

Henry

United Kingdom, December 2024

9.2/10

This boutique hotel offers an exceptional experience with a fantastic location just steps from the sea and close to Brighton Pier. The room was spacious and beautifully designed, making for a comfortable stay. The staff were warm and welcoming, being particularly helpful during our stay. Although the breakfast was enjoyable, some items could use improvement. Overall, this hotel provides great value for money, with unique amenities like the hot tub that was a lovely touch.

Rooms

9.0

The room was spacious, featuring a lounge area and a lovely skylight that added extra charm. It was perfectly warm, ensuring a cozy atmosphere at night, even if it lacked air conditioning.

Service

10.0

The staff were fabulous, making us feel welcomed and well cared for throughout our stay. They went above and beyond, especially when we needed assistance with transport.

Location

10.0

The hotel's location was perfect, allowing us to enjoy easy access to the seafront and being only a short stroll away from local attractions, shops, and vibrant nightlife.

Dining

8.0

The breakfast was delicious and offered a good variety, although some items could have been better. Overall, it was a delightful start to our mornings.

Facilities

9.0

The hotel's facilities were enjoyable, especially the hot tub experience we had, which added to the relaxation factor of our stay.